*** FREE SHIPPING ON ALL ORDERS OVER $65 ***

Shipping policy

Orders over $45 will be shipped for FREE to Australian addresses.

All orders are processed within 1 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 8 days of receiving your shipping confirmation email, please contact us at hello@bambooandlily.com with your name and order number, and we will look into it for you.